Quality is an integral part of Krauter’ s Corporate Business Principles. These principles guide our actions to deliver products and services that are safe, compliant and preferred. They are essential for the achievement of our ambition to be recognized and trusted to offer products and services that enhance the quality of life and contribute to a healthier future. At Krauter our commitment is to never compromise on the safety, compliance and quality of our products and services. This requires everybody to be engaged, to understand their responsibility and to be empowered to take action in order to protect individuals and families and our customers.
Our Quality Policy summarises the essential elements of our commitment for excellence and includes:
Customer Satisfaction” is our motto.
Complying with relevant laws and regulations as well as internal requirements.
Drive continual improvement and innovation based upon efficient business processes, well-defined measurements, best practices, and customer surveys.
Encouraging participation and promotion of quality responsibilities amongst all employees and third parties through standards, education, training and coaching, supervision and effective communication.
To ensure a clean and safe working environment for all its Employees and by following ISO 22716:2007 and GMP.
Krauter strives to be the best provider of products &services in the industry. Through the use of these guiding principles, everyone in Krauter is accountable for fully satisfying our customers by meeting or exceeding their needs and expectations with best-in-class solutions and services. Our goal is 100% customer satisfaction 100% of the time.
At Krauter, teamwork, engagement, ownership and support by everyone are vital for achieving our quality objectives. In this context, we are committed to providing the required leadership, management and resources and we will ensure that the Quality Policy is reviewed annually and communicated to employees and third parties. At its core, Quality is first and foremost about trust in our products, our services and in our brands. But Quality is also more than this. It is about delivering what we promise in everything we do. Each and every one of us has the power to influence Quality and trust through our leadership, dedication and passion.